What about number 2's
Announcement
Collapse
No announcement yet.
Tales from the front
Collapse
X
-
Originally posted by PeeJay View Post
I thought I had it bad with some of the calls I have to take (have had the "erotic groaning" too. I'm sure there are people who do that just to get off on the thought of being listened to...) Thankfully we don't have any distressing or difficult calls to deal with. Fair play as it must be a challenging job!
Comment
-
I worked in callcentres for around 6 years, strange places somehow disconnected to reality. Normally a great workforce continually being unfairly hounded by management and constantly squeezed for "Efficiency" I saw people drained of all hope who were like the walking dead after a year.
Incentives to motivate staff were half hearted and thoughtless, and the only people who seemed to get promoted were corporate buffoons. Who were either blind to everything or just shut their eyes to it for the sake of their career.
Any manager who genuinely cared had that beaten out of them by the constant shitstorms rolling down hill from the ops managers who without fail thought they were the season's hot shit in business.... without fail they were bloody idiots!Licky Licky before Sticky Sticky. - Puff Scotty 22/03/14
Originally posted by PeeJayI get longing looks from guys walking past
Originally posted by butternutsquashpieA purge follows a rapid puffing session.
Comment
-
Originally posted by ValeTudoGuy View PostI worked in callcentres for around 6 years, strange places somehow disconnected to reality. Normally a great workforce continually being unfairly hounded by management and constantly squeezed for "Efficiency" I saw people drained of all hope who were like the walking dead after a year.
Incentives to motivate staff were half hearted and thoughtless, and the only people who seemed to get promoted were corporate buffoons. Who were either blind to everything or just shut their eyes to it for the sake of their career.
Any manager who genuinely cared had that beaten out of them by the constant shitstorms rolling down hill from the ops managers who without fail thought they were the season's hot shit in business.... without fail they were bloody idiots!
I'm only just starting to see why Call Centres have a bad name (to the point that many people I know would refuse to hire a manager who has worked in the call centre environment, as it's so far removed from the real world and often rewards the least skilled individuals.)
Comment
-
Originally posted by PeeJay View PostI've just taken a call from a nice older lady who's been burgled this evening. The burglar used her computer to Google sex chat lines! Hope he left fingerprints on the keyboard.
Comment
-
Caller - 'I'm ringing about a car that has been parked outside my house for six months'
Me - 'Okay, what's the registration number?'
Caller - 'Hold on, I'll go and have a look'
What planet are these people on? Turns out it belonged to the man next door but one.'Cigars are a hobby, cigarettes an addiction'
Comment
-
When I was a student I applied to work for a double glazing companies call centre in Plymouth. Within 5 minutes I was told the following:
1. We lock the doors so you can't leave during a shift
2. If you dont make 10 sales in first 3 days, dont come back and you wont get paid
It was at that point I called them some expletives and walked out!
I can believe everything everyone has said about call centres. If you work in one, you have my sympathy!
MK
Comment
-
Aaaaargh! I have just taken a call from a woman reporting her 15 year old daughter missing. She went out at 9.30pm last Friday and hasn't seen her since though she's had a few drunken phone calls from her. What happened to boundaries and parental control?'Cigars are a hobby, cigarettes an addiction'
Comment
-
Something useful now. Do you remember when the Charlie Hebdu killers were holed up in that factory and the guy inside was texting police. Do you know how he did it? Neither did I so I looked it up. Just text REGISTER to 999 and follow the instructions when they reply. I hope none of us are in a situation when we need emergency services but can't speak but its certainly worth being prepared.'Cigars are a hobby, cigarettes an addiction'
Comment
-
This afternoon I took a call from a man complaining that police put his door in and didn't repair it to his satisfaction. What am I going to do about it? Well of course I promised to send an officer round within the hour to talk to him about getting it repaired of course, would he be in to see them? 'I'll make a point of it' says he. Easiest arrest enquiry ever I reckon. Sitting duck, he's wanted for theft'Cigars are a hobby, cigarettes an addiction'
Comment
-
Originally posted by PeeJay View PostThis afternoon I took a call from a man complaining that police put his door in and didn't repair it to his satisfaction. What am I going to do about it? Well of course I promised to send an officer round within the hour to talk to him about getting it repaired of course, would he be in to see them? 'I'll make a point of it' says he. Easiest arrest enquiry ever I reckon. Sitting duck, he's wanted for theft
Comment
Powered by vBulletin® Version 5.7.5
Copyright © 2024 MH Sub I, LLC dba vBulletin. All rights reserved.
Copyright © 2024 MH Sub I, LLC dba vBulletin. All rights reserved.
All times are GMT. This page was generated at 06:30 AM.
Comment