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Quote from Daniel
Just had some fun with a cold caller saying he was from "The windows technical support centre. Sir, we are getting error reports from your computer which means there are viruses on your computer, sir."
I told him that we only have machines running Solaris in the house (bit of a fib, two windows machines and a mac). He then tried to argue that Solaris is not an OS, and eventually hung up the phone. I find these calls rather amusing (I work for a big IT company, so know a little bit about computers).
Has anyone else been contacted by this company? Does anyone know anything about them? I was called this morning in Belgium, I thought it was part of our web support survice & went through things with them & they opened files showing my computer was in the red danger zone for being blocked by virusus that had by passed Norton. I did wonder whether they were authentic but it did seem to be genuine. They spent an hour on the phone & more than an hour working on the computer remotely 'cleaning it up'.
The computer is working & does seem to be faster, I had a lot of recent problems so thought this call was a direct result of that as they said it had flagged up in the office as incoming virus reports.
So have I paid for something I didn't need, which I can live with or allowed some dodgy company full access to my details? Nothing much on my laptop & I don't do my banking or anything on here although I have made interent purchases ect. They also said I wouldn't need to renew my Norton as they programme would be all I needed. Wife's not convinced & will re-new anyway.
Just had some fun with a cold caller saying he was from "The windows technical support centre. Sir, we are getting error reports from your computer which means there are viruses on your computer, sir."
I told him that we only have machines running Solaris in the house (bit of a fib, two windows machines and a mac). He then tried to argue that Solaris is not an OS, and eventually hung up the phone. I find these calls rather amusing (I work for a big IT company, so know a little bit about computers).
Has anyone else been contacted by this company? Does anyone know anything about them? I was called this morning in Belgium, I thought it was part of our web support survice & went through things with them & they opened files showing my computer was in the red danger zone for being blocked by virusus that had by passed Norton. I did wonder whether they were authentic but it did seem to be genuine. They spent an hour on the phone & more than an hour working on the computer remotely 'cleaning it up'.
The computer is working & does seem to be faster, I had a lot of recent problems so thought this call was a direct result of that as they said it had flagged up in the office as incoming virus reports.
So have I paid for something I didn't need, which I can live with or allowed some dodgy company full access to my details? Nothing much on my laptop & I don't do my banking or anything on here although I have made interent purchases ect. They also said I wouldn't need to renew my Norton as they programme would be all I needed. Wife's not convinced & will re-new anyway.
but I have cancelled my card, they are sending me a form to claim back my money. Will speak to Telenet service provider tomorrow.
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