Tweet
So whilst the Cruise quiz was going on, our cruise was in jeopardy, as we were supposed to join in Shanghai, which is currently in lock down. I expected MSC to cancel & started planning a 2/52 trip to Havana instead, which would catch the Cigar Festival & hoped to meet up with some mates from around the world. Not at the festival of course but at other venues in town.
This evening my plans have been shattered. MSC have made arrangements to start the cruise in Singapore instead. For those who booked direct with MSC, they have no worries & MSC will re-book their flights. For those of us who saved a heck of a lot of money & booked through an agency, have to contact them & hope they'll come to some arrangement. No if they get the money back from the flight to Shanghai, they should spend that on a flights to Singapore & if there's a difference, then I'd expect to cover it. But I wonder if it will be that simple? We can't cancel, as the cruise hasn't been cancelled we would lose all that money. I guess if the worst comes to the worst we cancel with the agency if they say booking new flights will cost us more than we can get on the internet. Tonight I have found Qantas non-stop for ?550. We have independent travel insurance but can't see them paying out for a cruise that's not cancelled or for a change in flights?
Any ideas?
'customers who booked an outbound flight ticket to Asia, but not through MSC Cruises, will need to contact their airline or travel agent for a refund or possible re-protection to Singapore.
MSC Splendida will dock in Singapore on Thursday 13 February and guests can board the ship from
1800pm Singapore time onwards. The ship will depart from Singapore on Friday 14 February at 2300pm Singapore time.@
This evening my plans have been shattered. MSC have made arrangements to start the cruise in Singapore instead. For those who booked direct with MSC, they have no worries & MSC will re-book their flights. For those of us who saved a heck of a lot of money & booked through an agency, have to contact them & hope they'll come to some arrangement. No if they get the money back from the flight to Shanghai, they should spend that on a flights to Singapore & if there's a difference, then I'd expect to cover it. But I wonder if it will be that simple? We can't cancel, as the cruise hasn't been cancelled we would lose all that money. I guess if the worst comes to the worst we cancel with the agency if they say booking new flights will cost us more than we can get on the internet. Tonight I have found Qantas non-stop for ?550. We have independent travel insurance but can't see them paying out for a cruise that's not cancelled or for a change in flights?
Any ideas?
'customers who booked an outbound flight ticket to Asia, but not through MSC Cruises, will need to contact their airline or travel agent for a refund or possible re-protection to Singapore.
MSC Splendida will dock in Singapore on Thursday 13 February and guests can board the ship from
1800pm Singapore time onwards. The ship will depart from Singapore on Friday 14 February at 2300pm Singapore time.@
Comment