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Deeply disappointed.... Had a few moments to spare as i visited so of my Y'shire based colleagues, so struck out to the only city centre tobacconist i could find on google.
the cigar selection looked well kept, good and varied; both CC and NC. the pipe tobaccos looked solid, not hugely extensive, but varied and interesting and they had a decent selection of pipes, accessories and general acoutrements.
given the sector has been so bashed by lack of advertising, it really only leaves service as a differentiator..... And my goodness you spot good service when you get it. So, this place which i am going to leave nameless, just seemed beaten/ defeated.
Sadly, the staff just seemed worn away by a long chain of surly customers buying cigarettes ( and e-cigarette top ups). The other customers while i was there barely uttered a please or thank you between them, if at all...
I really fancied picking up a few singles, and maybe a bit of pipe tobacco ( i love my flavoured pipe tobaccos), and buying some spare timber for my locknlock.... But my enquiry as to whether they had rhe latest copy of CA, was met with a vacant stare, and a confused suggestion that WH Smiths sells magazines...
I had been staring longingly into the walk-in humi, then at the loose tobaccos, and then eventually gave up wondering if someone might come to assist me and approached the counter to ask about CA. When it became clear she had no idea what I was after, there was no attempt to sell me anything or enquire further about my needs. The staff seemed to see me as an odd fella in a suit, i was really hoping to have found a little cigar pick up spot for my business travels, but was defeated at the first enquiry so turned on heal and left, wishing i hadnt bothered.
i'm all for supporting local businesses and putting cash through the hands and tills of someone you build a customer relationship with... But sadly this was a long way off. Hope i simply had a bad experience, and others have had a top end service here....
ATB
Emarsee
the cigar selection looked well kept, good and varied; both CC and NC. the pipe tobaccos looked solid, not hugely extensive, but varied and interesting and they had a decent selection of pipes, accessories and general acoutrements.
given the sector has been so bashed by lack of advertising, it really only leaves service as a differentiator..... And my goodness you spot good service when you get it. So, this place which i am going to leave nameless, just seemed beaten/ defeated.
Sadly, the staff just seemed worn away by a long chain of surly customers buying cigarettes ( and e-cigarette top ups). The other customers while i was there barely uttered a please or thank you between them, if at all...
I really fancied picking up a few singles, and maybe a bit of pipe tobacco ( i love my flavoured pipe tobaccos), and buying some spare timber for my locknlock.... But my enquiry as to whether they had rhe latest copy of CA, was met with a vacant stare, and a confused suggestion that WH Smiths sells magazines...
I had been staring longingly into the walk-in humi, then at the loose tobaccos, and then eventually gave up wondering if someone might come to assist me and approached the counter to ask about CA. When it became clear she had no idea what I was after, there was no attempt to sell me anything or enquire further about my needs. The staff seemed to see me as an odd fella in a suit, i was really hoping to have found a little cigar pick up spot for my business travels, but was defeated at the first enquiry so turned on heal and left, wishing i hadnt bothered.
i'm all for supporting local businesses and putting cash through the hands and tills of someone you build a customer relationship with... But sadly this was a long way off. Hope i simply had a bad experience, and others have had a top end service here....
ATB
Emarsee
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