JJ Fox aftersales service.

[gojira]

That’s a bummer. You wedded to the brand or happy to look at others? I can’t fault the Palio cutters, bloody sharp!


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I will try and send it in to get a replacement.

[K444HEP]

That’s a bummer. You wedded to the brand or happy to look at others? I can’t fault the Palio cutters, bloody sharp!


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Was looking at a Palio myself; was a bit put off by the lifetime guarantee that seems to have disappeared by all accounts with the new ownership of the company. I know that Sludgie uses one too and has said how impressed with it he is.

[moteyi]

The colibri V cutter is great - I use it on the majority of my cigars.

[moteyi]

Hmm I had the Colibri v cutter in my next order. As I can't seem to get the cuban crafters cutter for a reasonable price this was my next best option.
Hope it was not a reflection on general quality.

PM sent

edited - PM not sent as for some reason [MENTION=13469242]Kickback[/MENTION] you can't receive PM's. Have you requested them from Deano?

[smokey joe]

My only experience of JJF's aftersales was a more basic one - wrong cigars (five pack) delivered - but same quality: no quibble; just sent the correct ones and said keep the others. Very fair.

That?s excellent!

[TonyN]

Was looking at a Palio myself; was a bit put off by the lifetime guarantee that seems to have disappeared by all accounts with the new ownership of the company. I know that Nick (Sludgie) uses one too and has said how impressed with it he is.

Got a palio myself can't fault them .

[pootana]

I was looking at an XO ... changed my mind ... recently I have been punching everything.


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[Kickback]

PM sent

edited - PM not sent as for some reason [MENTION=13469242]Kickback[/MENTION] you can't receive PM's. Have you requested them from Deano?

Hi No I've not requested pm .
Not been on a forum before where I've had to request this. Assumed it was standard.

[moteyi]

If you go to the forum discussion forum [MENTION=13469242]Kickback[/MENTION], and ask [MENTION=1]Deano[/MENTION] for pm privileges you'll be able to access the sales sections and be able to send PM's.

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[Kickback]

Thank you gent.
I'll go and ask.
I am over the 100 posts over 3 months but I'm not sure of the quality of post criteria

[akyprianou]

V-Cuts are the bomb, its great to make a cut and still keep the shape, especially with the pyramids, my palio has sat on the shelf for a while....

[jerryr]

I've tried many cutters over the years, but my current preferred ones are a Colibri V cut and a Cuban crafter for a strait cut. Although my Colibri strait is not bad but does sometimes catch the end of the cigar

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